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-Julius C. Dorsey. Jr.
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Latest from the DorseyReports
Is Self-Checkout a Self-Imposed Hardship on Retail and Grocery? 8 Ways to make self-checkout a net-positive for staff and customers
The following is the first article in a 3-part series called “Attention Shoppers… The Competitive Strategy Approach to Addressing the Elephant in the Room of the Retail Crisis: The Customer Experience” The news about retail challenges is getting hard to ignore. This is evidenced by recent store closure announcements from major retail chains across the […]
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