Main Street Re-imagined: Winning customers online and in store through storefront strategy

Main Street Re-imagined: Winning customers online and in store through storefront strategy

Since Y2K, conventional wisdom suggested that e-commerce would steadily diminish the role of the physical storefront. Yet even as digital platforms command a growing share of transactions, we’ve noted that physical locations remain indispensable. The storefront now...
The ROI Playbook: Measuring Marketing Success

The ROI Playbook: Measuring Marketing Success

The top 6 of the metrics that matter Part 3 of the “Marketing as a Profit Center” Series In the first two articles of our series, we established that marketing must move beyond vague goals like “brand awareness” or “engagement.” To become a true profit center,...
The ROI Playbook: 3 ways that marketing drives incremental profit

The ROI Playbook: 3 ways that marketing drives incremental profit

For too many businesses, marketing remains an expense item—a necessary cost of doing business – not a strategic driver of profit. But what if marketing wasn’t just an expense? What if, instead, it operated as a profit center—accountable for delivering measurable,...
Ditch the Budget Merry-Go-Round: 4 Steps to Revenue-Aligned Marketing

Ditch the Budget Merry-Go-Round: 4 Steps to Revenue-Aligned Marketing

If end-of-year sales results against the 2024 marketing budget were lackluster, it may be time to shift thinking on budget planning. For decades, a rule-of-thumb for setting marketing budgets has reliably been a simplistic percentage-of-previous-sales formula. We’re...
Let it snow, but don’t let a frozen marketing budget derail 2025 goals

Let it snow, but don’t let a frozen marketing budget derail 2025 goals

6 ways to optimize marketing ROI during economic uncertainty Depending on whom one asks, anywhere from 30 to 35 percent of North American firms plan to increase marketing budgets for 2025 – apparently the lowest number to do so of any region in the world. Why the...