Old-school service and new-school tech: A marriage made in food service heaven

Old-school service and new-school tech: A marriage made in food service heaven

3 ways to effectively balance digital tools with the food and service your customers love Until recently, restaurants operated with a simple formula: stock up, serve fast, and keep loyal customers coming back. Fast forward to 2025, and restaurant consumers still...
The ROI Playbook: 3 ways that marketing drives incremental profit

The ROI Playbook: 3 ways that marketing drives incremental profit

For too many businesses, marketing remains an expense item—a necessary cost of doing business – not a strategic driver of profit. But what if marketing wasn’t just an expense? What if, instead, it operated as a profit center—accountable for delivering measurable,...
Ditch the Budget Merry-Go-Round: 4 Steps to Revenue-Aligned Marketing

Ditch the Budget Merry-Go-Round: 4 Steps to Revenue-Aligned Marketing

If end-of-year sales results against the 2024 marketing budget were lackluster, it may be time to shift thinking on budget planning. For decades, a rule-of-thumb for setting marketing budgets has reliably been a simplistic percentage-of-previous-sales formula. We’re...
Let it snow, but don’t let a frozen marketing budget derail 2025 goals

Let it snow, but don’t let a frozen marketing budget derail 2025 goals

6 ways to optimize marketing ROI during economic uncertainty Depending on whom one asks, anywhere from 30 to 35 percent of North American firms plan to increase marketing budgets for 2025 – apparently the lowest number to do so of any region in the world. Why the...
To Train, Retain and Sustain: 8 Tips for slowing notoriously high retail employee turnover rates

To Train, Retain and Sustain: 8 Tips for slowing notoriously high retail employee turnover rates

The following is the second article in a 3-part series called “Attention Shoppers… The Competitive Strategy Approach to Addressing the Elephant in the Room of the Retail Crisis: The Customer Experience” While Black Friday 2023 may not have been a “bah humbug,” it was...
Repost: Second major Burger King franchisee declares bankruptcy

Repost: Second major Burger King franchisee declares bankruptcy

Acquiring distressed assets can be a long and complex process. It is important to be realistic in expectations for immediate profits, and to plan the details of the work necessary inside the organization to turn it around. From this report, it appears Meridian...