Your line in the sand: Drawing (and owning) your territory enhances competitive advantage

Your line in the sand: Drawing (and owning) your territory enhances competitive advantage

Without a doubt, a retail or other customer-facing enterprise can pin a significant portion of its success to location. Whether a grocery store, bank branch or family medical practice, WHERE one is situated is a major factor in business success. Once location is...
“D cubed” is the equation to yield continuous improvement in account generation and banking relationships

“D cubed” is the equation to yield continuous improvement in account generation and banking relationships

It may not be the most glamours activity in the banking world, but for community banks to effectively compete against larger counterparts, some rote processes must be involved.  The following 3 steps of a continuous improvement sales process, though, may yield...
Ask us anything

Ask us anything

Disruptions of any sort raise many questions for your business. Any market disruption could be considered a competitive threat. It may or not be a real competitor, but in the end if you fail to achieve your goal, you lost. We can prevent those losses. Since 1987,...
Desperate times, creative measures

Desperate times, creative measures

7 ways for grocers to gain customer attention when budgets are stretched “Improvise. Overcome. Adapt.” It sounds easy enough when a square-jawed, upright Clint Eastwood barks orders to a group of elite  Marines in the film Heartbreak Ridge. But for American consumers,...
Re-post: Will former exec’s Godiva café plans spell trouble for Starbucks?

Re-post: Will former exec’s Godiva café plans spell trouble for Starbucks?

By Julius C. Dorsey Jr. Godiva is well-positioned to go head-to-head with Starbucks, but they’re also well-positioned to go around them to a unique and defensible “Godiva niche.” Godiva is already established as a premium chocolate maker with a...