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Give Thanks: Good customer service IS your bread and butter

Give Thanks: Good customer service IS your bread and butter

by Jinida Dorsey | Nov 19, 2020 | Articles, Business, Company News, Competitive Strategy, Marketing Strategy, Thought Leadership

The COVID-19 health crisis has drastically shifted our shopping habits – and retailers’ responses to the changes. Fair or not, grocery chains and big-box retail have enjoyed an artificial advantage over their smaller, independent counterparts who were forced to close...
Keeping Your Customers Close: Tips for B to C Businesses

Keeping Your Customers Close: Tips for B to C Businesses

by Jinida Dorsey | Apr 15, 2020 | Business, Company News, Competitive Strategy, Marketing Strategy, Thought Leadership

Everybody has the potential to re-launch when this coronavirus crisis passes – just put in the work now to prepare your runway for a strong start and lasting momentum in the future. That’s just one take-away from Julius Dorsey and other esteemed marketing...

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