The case for standardizing a continuous improvement process in your organization – no matter the size In recent articles this spring, we argued that results often change after behavior, conditions, and operating performance have already shifted. The next, more...
The following is the second article in a 3-part series called “Attention Shoppers… The Competitive Strategy Approach to Addressing the Elephant in the Room of the Retail Crisis: The Customer Experience” While Black Friday 2023 may not have been a “bah humbug,” it was...
We know the shift to remote work, office closures and layoffs during the Covid crisis placed stress on companies and organizations. Now they find themselves competing to retain and recruit and skilled and qualified workers to either replace those who departed, or to...
In business, small operators have many strategic shortcomings compared to their larger counterparts – no matter the industry. But just as the storied weaklings who defeat the giants, bullies, dragons, tyrants or other more powerful foe – smaller enterprises can win by...
Successful competition involves breaking through inevitable barriers – – and some of the most challenging barriers might be you or your key leaders! As a business enterprise grows, owners must make some critical choices to continue that growth. Some would...
