Beyond Redemption: 3 Post-Holiday Gift Card Strategies That Drive Long-term Retention and Revenue

Beyond Redemption: 3 Post-Holiday Gift Card Strategies That Drive Long-term Retention and Revenue

by | Dec 18, 2025 | Articles, Business, Competitive Strategy, Consumer behavior, Consumer packaged goods, Customer service, Data Security, Employee Marketing, Financial Services, Food service, Grocery, Hospitality, Marketing Strategy, Mobile Marketing, Restaurants, Retail, Shopper marketing, Thought Leadership

The holiday shopping season may be winding down, but for marketing leaders in retail and hospitality, the work is just beginning. Gift cards are again a top choice for holiday shoppers. According to an International Council of Shopping Centers survey, two-thirds of...
Old-school service and new-school tech: A marriage made in food service heaven

Old-school service and new-school tech: A marriage made in food service heaven

by | Apr 29, 2025 | Business, Competitive Strategy, Consumer behavior, Customer service, Data Security, Food service, Hospitality, Marketing Strategy, Mobile Marketing, Restaurants, Retail, Shopper marketing, Thought Leadership

3 ways to effectively balance digital tools with the food and service your customers love Until recently, restaurants operated with a simple formula: stock up, serve fast, and keep loyal customers coming back. Fast forward to 2025, and restaurant consumers still...