National scale can win the cost game in retail banking. But in today’s world of consolidation, margin pressure and digital sameness, local relevance wins the strategic advantage. This isn’t nostalgia for “your friendly good old hometown bank.” It’s disciplined,...
Since Y2K, conventional wisdom suggested that e-commerce would steadily diminish the role of the physical storefront. Yet even as digital platforms command a growing share of transactions, we’ve noted that physical locations remain indispensable. The storefront now...
A cookie is never just a cookie – especially when it’s wrapped in decades of brand equity. Last month Mondelez International Inc., maker of iconic packaged food brands like Oreo and Ritz, filed suit against Aldi supermarkets, alleging that Aldi’s store-brand cookies...
The top 6 of the metrics that matter Part 3 of the “Marketing as a Profit Center” Series In the first two articles of our series, we established that marketing must move beyond vague goals like “brand awareness” or “engagement.” To become a true profit center,...
3 ways to effectively balance digital tools with the food and service your customers love Until recently, restaurants operated with a simple formula: stock up, serve fast, and keep loyal customers coming back. Fast forward to 2025, and restaurant consumers still...
For too many businesses, marketing remains an expense item—a necessary cost of doing business – not a strategic driver of profit. But what if marketing wasn’t just an expense? What if, instead, it operated as a profit center—accountable for delivering measurable,...
