The following is the second article in a 3-part series called “Attention Shoppers… The Competitive Strategy Approach to Addressing the Elephant in the Room of the Retail Crisis: The Customer Experience” While Black Friday 2023 may not have been a “bah humbug,” it was...
We know the shift to remote work, office closures and layoffs during the Covid crisis placed stress on companies and organizations. Now they find themselves competing to retain and recruit and skilled and qualified workers to either replace those who departed, or to...
Just as important as raising money, nonprofit organizations must also cultivate awareness, enthusiasm and dedication among board members and volunteers. Recruiting volunteers and board members to devote “time and treasure” is a short-hand way to describe a very...
